Patient Satisfaction

The staff at Wake Forest Baptist Health – Wilkes Medical Center is committed to providing each person we serve with excellent care. Our goal is for each member of our staff to treat our patients and visitors with care and respect. We always strive toward excellence in our quality of care.

In order to measure our standard of care, we contact our patients by telephone after they are discharged home. Surveyors ask questions related to the services provided to the patient and compare our results to other hospitals nationally.

Our goal is to bring all of our standards of care to a level of excellence.